CAREERS AT TOURISM KAMLOOPS

 Tourism Kamloops promotes Kamloops as an attractive, affordable and accessible getaway for outdoor enthusiasts, families, athletes and weekend warriors. We lead innovative marketing strategies to promote Kamloops as a valued tourism destination. Tourism Kamloops promotes a culture of collaboration, innovation and fun. 

 

Marketing & Research Analyst 

Full time, Permanent 

 

Position Overview

As Marketing & Research Analyst, you’ll help Tourism Kamloops focus our resources on the right opportunities, position our offering and run more effective campaigns. You’ll have experience in both data analysis and market research. 

With a passion for data, you’ll create dashboards, reports, analyses and make actionable recommendations. This position will lead several collaborative projects with internal and external stakeholders. You’ll work closely with members of the digital marketing team to provide insights into the performance of digital marketing. Working with senior staff, you’ll develop organization reports for stakeholders and board members. With support from external consultants, you’ll develop and execute market research plans. Working with our business development team, you’ll source data sets for sales activities. 

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Responsibilities

  • Contribute to the marketing strategy 
  • Report results and make recommendations based on data 
  • Maximize ROI across marketing channels 
  • Create dashboards, reports, analyses and make actionable recommendations 
  • Track performance and report insights for digital marketing tactics, including paid social, display, web, paid search and email 
  • Collaborate with external consultants, to develop and execute both quantitative and qualitative market research plans 
  • Develop presentations and reports for senior staff and stakeholders 
  • Simultaneously lead multiple complex projects, with internal and external stakeholders 
  • Share market insights with partners and stakeholders 
  • Collaborate and support projects for stakeholders and partners as needed 
  • Source data to support sales activities 
  • Develop insights, encourage new ideas and innovation, question conventional approaches, recommend new or cutting-edge programs/processes 

 

Skills

  • Proven results and demonstrated expertise in data analysis and data visualization 
  • Ability to translate technical concepts and data into easy-to-understand language 
  • Exceptional organization and time management skills – including the ability to prioritize, multi-task, manage deadlines with attention to detail 
  • Strong team player with experience planning and implementing cross-functional projects 
  • Data-driven decisions and providing actionable insights 
  • Experience working collaboratively with stakeholders and partners to achieve a common goal 
  • Demonstrated ability to communicate professionally, work with flexibility, efficiency and diplomacy both individually and as part of a complex team 
  • Passion for learning about new technology and digital innovation 

 

Education + Experience

  • University Degree in business, computer science, economics, marketing, or related field 
  • 1-3 years working with or within a marketing team 
  • Experience cleaning, analyzing, and presenting, real-world data in an understandable and interpretable manner 
  • Experience completing a data-driven analysis that delivered value or generated 
  • Experience using data visualization software such as Google Data Studio, Tableau, Periscope or other tools is a plus 
  • Familiarity with marketing analytics tools such as Google Analytics 
  • Experience with qualitative and quantitative marketing research techniques 
  • 2+ years of experience with office management software such as Google Docs or Microsoft 
  • Experience managing projects 
  • Experience working in a fast-paced, agile environment with a proven ability to multitask, prioritize, and work with various levels of an organization 
  • Understanding of is an asset 

 

Intangibles

  • Highly collaborative mindset 
  • Ability to embrace change 
  • Champion exceptional quality 
  • Positive outlook on our brand execution and relationships with stakeholders and visitors on

Start Date: February 2019 

Salary: Competitive pay based on qualifications and experience 

 

Perks 

  • Opportunity for professional development and to attend conferences 
  • Modern office environment with new hardware 
  • Monthly team building activities such as skiing, hiking and golfing 
  • Benefits including extended health, dental and life insurance 
  • Free parking at the office 

Tourism Kamloops’ environment and culture the flexibility for thoughtful, purposeful and innovative work. Opportunities for project-based work outside the scope of this job description may occur and is encouraged should it feed your passions, interests and facilitate ongoing workplace learning. 

Please send your application to amy@tourismkamloops.com 

 

 


Visitor Experience Ambassador 

Summer Opportunity Employment 

 

Position Overview

We’re hiring local Visitor Experience Ambassadors who are passionate about Kamloops. Do you love to engage with people? Do you have a passion for getting out and exploring our trails and attending local festivals? If so, we invite you to apply to join our Visitor Experience team at the Kamloops Visitor Centre. 

Seasonal Position: May 1 – September 1, Full time: 30-40 hours/work, Possibility of part-time work: 15-30 hours/week 

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Responsibilities

  • Identify visitor needs and provide accurate visitor information including advice for transportation, accommodation, attractions, events
  • Answer inquiries via mail, phone, email, and in person 
  • Promote and sell tourism attractions and services 
  • Encourage new and return visits to our community, region, and province 
  • Support retail sales in the Visitor Centre gift shop 
  • Gather and record statistical information related to visitors 
  • Connect with Visitor Centres across British Columbia as needed 
  • Review hotel and activity lists and update as necessary 
  • Perform other administrative tasks as required, such as data entry and inventory 
  • Conduct surveys at various outdoor event venues 
  • Supporting the Marketing Team and Destination Development teams with administrative tasks as required 
  • Assist the team and visitors with innovation and technology tools as they relate to visitor experience 
  • Participate in visitor intercept and event activities

 

Skills

  • Preference is given to bilingual and/or multilingual candidates 
  • Strong knowledge of local and regional attractions, activities and events 
  • Strong intercultural communication skills 
  • Comfortable navigating websites belonging to: Tourism Kamloops; Hello BC; Drive BC; BC Parks; BC Ferries; Parks Canada; Avalanche Canada; etc. 
  • Excellent customer service and organizational skills 
  • Outgoing, friendly and welcoming 
  • Able to work in a fast-paced environment/take initiative in slow times 
  • Cashier experience an asset 

 

Qualifications + Experience

  • Preference is given to those with a background in tourism and/or marketing 
  • Completed at least 1 year of a university or college program 
  • Be between 15 and 30 years of age at the start of employment (Government of Canada grant qualifications) 
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred 
  • Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada 
  • Must hold a valid Visitor Information Counselor Training (VICT) certificate or successfully complete the Program within 15 days, provided by Tourism Kamloops upon employment 
  • SuperHost Fundamentals an asset 
  • Class 5 driver’s license and access to a vehicle 

 

Start Date: May 2019 

Salary: $15.00/hr

Please submit a cover letter and your resume to: angie@tourismkamloops.com 

Email subject line: Summer Employment 

We wish to thank all applicants. Only those who fit the criteria will be contacted for an interview. 

 

 


Tourism Kamloops - Hoodoo Host

 

Posting Date: February 8, 2019 
Closing Date: Feb 14, 2019 
Location(s): Kamloops area

Tourism Kamloops is at it again and looking for a host who is up from some monthly shenanigans. 
Are you weird and a little quirky? Do you want to go behind the scenes at local attractions over the next 12 months with a busload of strangers? Have you always wanted to sing into the microphone on a charter bus? Do you like playing dress-up? Do you have bold ideas to bring to the table? 
If so, what are you waiting for…. apply right now! 

 

Position: 10 -12 hours per month 
Start Date: March 2019

Responsibilities:

  • Attend monthly excursions in the Kamloops area
  • Use your witty charm to connect with local media and participants during excursions
  • Brag about all our local activities and attractions
  • Convince the inconvincible to come to our amazing city
  • Post-event vent sessions and blue sky thinking to constantly improve campaign throughout the year

 

You MUST be:

  • Flexible (no, not physically)
  • Collaborative
  • Quirky and (just a little bit) weird
  • Friendly to people of all abilities, ages, ethnicities, and genders (no jerks, please)
  • Strong intercultural communication skills (or have great facial expressions so that you don’t even need words)
  • Open minded to new concepts (we’re talking 360 degrees at least)
  • Engaging with an audience

 

You MUST NOT be:

  • Boring
  • Unimaginative
  • Indifferent about our AMAZING city
  • Afraid to get your hands dirty

 

Qualifications:

  • Must be a resident of the Kamloops area
  • Preference is given to those who are naturally hilarious• Be between 19 and 99 years of age at the start of employment 
  • Preference is given to those who post current content on social media channels (and not just about what they had for dinner or what their kid made at school) 
  • Must be legally entitled to work in Canada 
  • Valid driver’s license and access to a vehicle an asset 

 

Compensation: Negotiable

Please submit a 60-second video explaining why you’re a one-of-a-kind host for this opportunity to angie@tourismkamloops.com with the email subject line: Hoodoo Host…. Don’t be shy now! 

We wish to thank all applicants. Only those who fit the criteria will be contacted for an interview.