Visitor Services

If you are looking for more information about Kamloops or have questions, please connect with the BOLD Street Team for visitor information.

BOLD Street Team

Who We Are

The BOLD Street Team works remotely at popular locations across Kamloops to assist with information and provide resources for your time in the city. Our team is made up of tourism ambassadors with a passion for local attractions, outdoor adventures, and more.

Keep an eye out for the Tourism Kamloops vehicle and pop-up tourism tent at local hotspots from May-September. Reach us via phone, email, or social media from 8:00am-4:00pm, Monday-Friday. 

How We Support Visitors

Whether you are planning a trip or already in Kamloops, the BOLD Street Team can answer your questions about highway conditions, weekend events, must-see attractions, and more.

How We Support Locals

The BOLD Street Team is available year-round to ensure that industry partners have relevant insight and tools they need to be able to create remarkable experiences for guests.

Please email for BOLD Street Team pop-up requests, tear maps and trail guides, and more.


Hours Of Operation

Spring & Summer

Monday-Friday: 8:30am-8:00pm
Saturday-Sunday: 12:00pm-8:00pm
The BOLD Street Team pops up in the Kamloops area Wednesday-Saturday from May Long Weekend to Labour Day Weekend.

Fall & Winter

Monday-Saturday: 8:00am-4:00pm phone and online only

Connect With Us

Text/Cell: 778-586-8687

Phone: 250-372-8000

Toll Free: 1-800-662-1994



COVID-19 Protocols

The BOLD Street Team has implemented enhanced health protocols to protect the health of the places and people we encounter in Kamloops.

During your encounters with the BOLD Street Team, please respect physical distancing guidelines and limit your touchpoints. Hand sanitizer will be available for everyone to use at our pop-up locations.

Please refer to the Mobile Visitor Servicing COVID-19 Protocols for full details and connect with us if you have any questions.


Visitor Centre Closed

The Kamloops Visitor Centre permanently closed in June 2020. All outdoor facilities – such as EV chargers, sani-dump station, dog run, and picnic benches – are still available for use.

For public washrooms and immediate tourist information, please visit the Aberdeen Mall across the street during its hours of operation.